Terms of Service
Last Updated: 11 Jun 2026
Welcome to Shinora. By accessing our website and purchasing from us, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.
1. General Information
Throughout this website, the terms "we", "us", and "our" refer to Shinora. By visiting our website or purchasing products from us, you engage in our service and agree to these Terms of Service.
We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.
2. Products & Availability
We strive to display our products as accurately as possible. However:
-Actual product colors may vary slightly due to screen settings and lighting conditions.
-Product availability is subject to stock levels.
-We reserve the right to discontinue or modify products without prior notice.
3. Pricing
All prices displayed on our website are in Indian Rupees (INR).
We reserve the right to update prices, offers, and promotions at any time without prior notice.
4. Orders
By placing an order, you confirm that:
-The information provided is accurate and complete.
-You are authorized to use the selected payment method.
-You agree to our policies regarding shipping, returns, and refunds.
We reserve the right to cancel or refuse any order at our discretion.
5. Payments
All payments are processed securely through third-party payment providers.
Shinora does not store your complete card details or sensitive payment information.
Orders will be processed only after successful payment confirmation.
6. Shipping & Delivery
Delivery timelines may vary depending on location, courier service availability, and external factors.
While we strive to ensure timely delivery, Shinora is not responsible for delays caused by courier partners, weather conditions, natural disasters, or other circumstances beyond our control.
7. Returns & Refunds
Please refer to our Returns & Refund Policy for detailed information.
Key points:
-No returns, exchanges, or cancellations are accepted once an order has been placed.
-Claims for damaged, defective, or incorrect products must be supported by a complete unboxing video within 72 hours of receiving the order.
-Claims without a valid open-box video will not be eligible for review.
8. Product Care
To maximize the life of your jewellery:
-Avoid exposure to harsh chemicals, perfumes, and cleaning agents.
-Store jewellery in a dry place when not in use.
-Follow care instructions provided with your order.
Improper handling or misuse may affect product durability and is not covered under our refund policy.
9. Intellectual Property
All content on this website, including but not limited to:
-Brand name
-Logo
-Product photographs
-Graphics
-Website content
is the property of Shinora and may not be copied, reproduced, distributed, or used without written permission.
10. Limitation of Liability
Shinora shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.
Our liability shall be limited to the value of the purchased product.
11. Privacy
Your use of our website is also governed by our Privacy Policy.
By using our website, you consent to the collection and use of information as outlined in our Privacy Policy.
12. Contact Information
For any questions regarding these Terms of Service, please contact us:
Email: support@wearshinora.com
We will be happy to assist you.